Context HelpIf you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will open. It offers detailed info about all the actions that you can perform on the given page. Each pop-up menu appears on the very same page so that you can quickly return to your work.
Video TutorialsWe have a rich library of instructional videos illustrating how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.If you can't find the solution you need, have a look at our comprehensive FAQ section, which contains questions asked by actual users and provides practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in order to cover all the innovations and new additions to our platform.
Ticketing SystemIf you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of technical support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average response time being only twenty mins), so you won't have to wait a long time to get an answer to your question.